Children Of Cancer

, , , , , , | Right | January 16, 2018

(A customer and her daughter, who can be no older than four, walk up to the service counter.)

Customer: “Can I get a pack of [Cigarette Brand] please.”

Supervisor: “Sure.”

Girl: “No, Mommy, don’t.”

Customer: “But Daddy asked me to get them for him.”

Girl: “But they’re bad.” *to supervisor* “Don’t get them.”

Supervisor: “I have to, or I’ll get in trouble.”

(My supervisor goes over to the drawer and grabs the cigarettes.)

Girl: “No! Don’t get them. They’re bad for Daddy. Don’t!”

Customer: “It’s okay, honey.”

Girl: *looking more and more upset by the second* “No, it’s not. Don’t scan them. Please.”

Supervisor: *trying to act as sweetly as possible* “I’m very sorry, but I have to. It’s my job. I’ll get in trouble if I don’t.”

(She scans the cigarettes.)

Supervisor: “That’ll be [price].”

Girl: “No! Don’t! Mummy, don’t buy them. They’re bad for Daddy. They’ll kill him.”

(The customer pays and the supervisor hands them the pack of cigarettes.)

Girl: “No!”

(As her mother tried to drag her away, the little girl folded her arms and scrunched up her face in that cute way four-year-olds do when they’re angry. I’m glad my supervisor took that one; I don’t think I would have been able to go through with the purchase with a little girl basically begging me to spare her father’s life.)

Kicking Up A Stink

, , , , , , , | Right | January 16, 2018

(I work for a popular pizza delivery company. I am on my way to an address with an order. My car has got the light-up sign on top of it with the company logo on it. I have stopped at a traffic light when suddenly my rear passenger door opens. A lady I don’t recognise puts a whole load of shopping bags in before climbing in herself.)

Lady: “All right, I need to get to [town an hour’s drive away]. The address is…”

Me: “Whoa! Sorry, madam, but I’m not actually a taxi. I work for [Pizza Place].”

Lady: *looks at me like I’m crazy* “I know that! But you’re better than a taxi service! I’m sure you know the roads just as well, and I wouldn’t have to spend an extortionate amount of money, either!”

Me: “Madam, I’m not allowed to take passengers, and even if I could I never head to [Town]; it’s outside our delivery area!”

Lady: *huffy* “Well! It’s not like you have nothing to gain from this! If you take me home and help take my shopping indoors, I might consider ordering a pizza from you tonight. Depending on how I feel later, of course.”

(By this point, the lights have been green for a while. The cars behind me are honking their horns and the drivers are expressing themselves with rather rude gestures.)

Me: “Madam, I really don’t have time to explain this! I’m sorry, but there’s no way I can give you a lift! You’re going to have to travel home some other way!”

(The lady stares agape before scowling, grabbing her bags and leaving, slamming my car door as hard as she can. I take my delivery as normal. When I return to the shop, my manager pulls me aside.)

Manager: “So, we got a complaint about a straggly young man that wouldn’t take a tired woman with her heavy bags of shopping home?”

Me: “Oh, she rang up, did she? Did she say how she got in my car at a traffic light, knowing full well I was a pizza man?”

Manager: “Actually, yeah. But don’t worry; I talked some sense into her.”

Me: “Oh? You explained how we’re not insured to do that?”

Manager: *raises an eyebrow* “No. I explained how, if she rides in your car to [Town], all her shopping would stink of pizza for months. She asked why you didn’t just say so, and hung up. Okay, back to work.”

(And that, ladies and gentlemen, is how you become a good manager.)

This Customer Needs To Be Ghosted

, , , , | Right | January 15, 2018

Cashier: “Hello, ma’am. How may I help you?”

Customer: “I need a refund for this game!”

Cashier: “Was it defective?”

Customer: “It released evil spirits into my house!”

Cashier: “I’m sorry, ma’am. Unless it was defective, it cannot be returned once opened.”

Customer: “MY HOUSE IS CURSED BECAUSE OF YOU!”

(I see the title of the game at this point, Wii Play Plus, and know exactly what she is talking about.)

Customer: “YOU WILL GIVE ME A REFUND OR I WILL SUE THIS STORE FOR EVERY F****** PENNY!”

Me: “Excuse me, ma’am. The ghost mini-game does not actually detect real ghosts.”

Customer: “What?”

Me: “The Wii takes advantage of the Wii MotionPlus to detect where it’s pointing even if it’s off the screen. There are no actual ghosts in your house.”

Customer: “Well, I never! Who thought that was a good idea? People could get confused easily!” *flounces out, game in hand*

(The cashier wordlessly handed me a 75%-off coupon.)

Playing Phone Gag

, , , | Right | January 15, 2018

(A customer has put her shopping basket on the conveyor belt. I take it after scanning her groceries through and notice a mobile at the bottom.)

Me: “Here, you’ve forgotten your phone.”

Customer: “Oh, thanks.” *nonchalantly sticks the phone inside her bra*

(I emptied a bottle of hand sanitiser after that.)

Dropped The Call On That One

, , , , | Right | January 15, 2018

(I do tech support for a small telephone company. At the start of every call, we ask for the customer’s name and phone number. The calls are usually routed to us through the business office, so the number that shows up on the caller ID doesn’t help identify the customer.)

Me: “Thank you for calling [Company] Telecom. My name is [My Name]. Can I get your name and a good phone number to call you back on, in case we get disconnected?”

Caller: “Hi, yes, thanks. I — oh, hang on, I’ve got a call coming in on my cell.” *thirty seconds of rustling, distant voices, etc.* “Okay, never mind. Anyway, sorry. I’m having trouble with my phone service.”

Me: “I’m sorry to hear that, but I’d be happy to help! Can I—”

Caller: “It will drop out randomly. I’ll just be talking, and then it will disconnect out of the blue.”

Me: “I understand. Is there a—”

Caller: “It’s been happening for a couple of weeks now, but this is the first I called because I’ve been busy.”

Me: “No problem! Let me get a good—”

Caller: “Are you the right person to help with this? I really want to get it fixed.”

Me: “I can absolutely help, but first, can I ask—” *click*

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